In pain now? Do this first
Call +961 71 400 667 — or message us on WhatsApp with a photo if that's easier. If you call before 11:00 AM, Monday to Saturday, we will see you the same day at the clinic in Mar Elias (Pixel Tower, 5th floor — minutes from Hamra, Verdun, Ras Beirut and Downtown, with parking nearby). If you call later, we will tell you honestly whether we can still fit you in today or first thing tomorrow — no vague promises.
First aid until you reach us
| What happened | What to do right now |
|---|---|
| Severe toothache | Rinse with warm salt water, floss out any trapped food, take an over-the-counter painkiller as directed on the packaging. Never put aspirin on the gum — it burns the tissue. |
| Knocked-out tooth | Hold it by the crown, never the root. Rinse briefly — don't scrub. Keep it moist in milk (or inside your cheek if safe) and come immediately: the first hour matters most. |
| Chipped or broken tooth | Save any fragment in milk or water and bring it. Cover a sharp edge with sugar-free chewing gum or orthodontic wax if it's cutting your tongue. |
| Lost crown or filling | Keep the crown, don't glue it back with household adhesive. Avoid chewing on that side until we re-cement it properly. |
| Swelling or abscess | This is an infection — it needs treatment, not just painkillers. Cold compress outside the cheek, never a heat pad. If swelling spreads or affects breathing or swallowing, go to a hospital now. |
| Bleeding after an extraction | Bite firmly on clean gauze or a cold, damp tea bag for 20 minutes without checking. If it hasn't slowed after repeated pressure, call us. |
What happens at an emergency visit
- Diagnosis first. A focused examination and digital imaging of the tooth in question — so we treat the cause, not just the symptom.
- Out of pain the same visit. The priority of the emergency appointment is relieving the pain or stabilising the tooth — whether that's starting a root canal, dressing the tooth, re-cementing a crown or managing an infection.
- Then a plan, in writing. Once you're comfortable, we explain what the tooth needs long-term and give you a written, fixed quote — the same no-surprises policy as every treatment here. You decide the next step; nothing is started without your agreement.
When to go to a hospital instead
We'd rather you were safe than in our chair. Go straight to a hospital emergency department if you have swelling that affects breathing or swallowing, swelling spreading toward the eye or down the neck, uncontrolled bleeding, or facial trauma with a possible broken jaw. Hospital first — we'll handle the dental side once you're out of danger. And on Sundays, when the clinic is closed, a hospital emergency department is the right address for anything that can't wait until Monday morning.